Privacy Policy

Effective Date: July 1, 2025

This Privacy Policy describes how ROMS MARKETING LLC (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information obtained through this website. It applies to all visitors, clients, and prospective clients who access this Website or otherwise interact with ROMS MARKETING LLC in connection with our services.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant U.S. federal or state privacy statutes.

We collect personally identifiable information (“Personal Information”) and non-personally identifiable information (“Non-Personal Information”) through the Website in the following ways:

When you submit a form, book a consultation, send us an email, or otherwise initiate contact, you may voluntarily provide information including your; Full name, Business name, Email address, Phone number, Project details or service inquiries, Marketing goals, budget, or notes, Any additional information you submit through open form fields or attachments.

When you visit the Website, we may automatically collect technical and usage information through cookies and analytics tools, including; IP address, Browser type and version, Operating system, Device type (desktop/mobile/tablet), Geographic location (region, city), Referring website or search terms, Time of visit, duration on site, and pages viewed.

We use collected information for legitimate business purposes, including, responding to your inquiries or quote requests, providing service consultations or sending proposals, processing payments and delivering contracted services. Additionally managing internal business operations and communications, sending occasional updates or newsletters (opt-in only), understanding Website performance and optimizing user experience, complying with legal and regulatory requirements. We do not sell or license your personal information to third parties.

If you are located in the European Economic Area (EEA), our legal basis for processing your information depends on the context in which it is collected. We may process your data because you have given us explicit consent, processing is necessary for the performance of a contract, processing is required for our legitimate interests, we need to comply with a legal obligation.

We may share your information with; Internal contractors or consultants who assist in service delivery, CRM, scheduling, and communication platforms (e.g., Google Workspace, Calendly, Mailchimp, Apollo.io), Analytics and performance tools (e.g., Google Analytics, Hotjar), Payment processors (Stripe, QuickBooks, or other invoicing software), Legal, regulatory, or law enforcement entities when required by law or to protect our legal rights.

We do not allow any third party to use your data for their own marketing purposes unless explicitly permitted by you.

We use cookies and similar technologies to enhance your experience on our Website. This may include; Essential cookies – Required for basic site functionality, Analytics cookies – Used to track Website performance, page views, traffic sources (e.g., via Google Analytics). Preference cookies – Used to remember user preferences.Third-party tools – Embedded content or integrations that may use their own cookies (e.g., YouTube, Calendly). You may disable or delete cookies using your browser settings. Disabling cookies may limit functionality on some areas of the Website.

We store personal data using secure, access-restricted systems. Our practices includes;SSL encryption across the site, regular security audits of third-party tools, strong password protection for internal platforms, limited access granted only to essential personnel and periodic data backups. While we use commercially reasonable measures, no system can guarantee 100% security. By using this Website, you acknowledge this risk.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws or business practices. This may include; Inquiry and contact form data: up to 24 months, project-related communications: up to 7 years for recordkeeping, email marketing list data: until you unsubscribe or request deletion.

You have the right to access, update, delete, or restrict your personal data. Specifically, you may; request a copy of the personal data we hold about you, request that we correct inaccurate or outdated information, request erasure of your personal data, under applicable laws, withdraw consent for processing at any time, object to processing of your data for direct marketing. To exercise any of these rights, contact us using the details in Section 13 below.

(Section 13)If you reside in California, you have the following rights under the California Consumer Privacy Act (CCPA):Right to know what personal data is collected and how it's used. Right to request deletion of your personal data. Right to opt out of data sales (we do not sell your data). Right to non-discrimination for exercising your rights. You may submit a CCPA request by contacting us.

Your information may be transferred to and stored on servers located outside your country or region, including the United States. By using our Website or submitting information, you consent to this transfer, processing, and storage in jurisdictions that may have different data protection laws than your own.

This Website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a child under 18 has submitted personal data, we will promptly delete that information.

To make requests related to your personal data, report a concern, or ask questions about this policy, please contact us. 

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business practices. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your privacy.

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